Fastnet Consulting Group

How Fastnet Consulting Group Rebuilt Internal Communication from the Ground Up

The Challenge


Fastnet Consulting Group, a fast-growing hybrid consultancy, was losing alignment due to scattered communication. Important updates were missed in email threads, recognition efforts were inconsistent, and cross-team awareness had faded, undermining culture and clarity.

Fastnet Consulting Group

The Solution


AIScreen enabled Fastnet to centralize communication across 12 offices. From showcasing project wins and CEO videos to displaying real-time KPIs, birthday shoutouts, and team introductions, every screen was tailored for local context. Canva, Google Sheets, and Google Calendar integrations kept schedules, directories, and content fresh and automated.

Nils Mark, VP of Operations

“AIScreen gave us more than visibility, it gave us rhythm. Before, our updates felt scattered, and people often missed what mattered most. Now, teams feel connected through clear, timely, and engaging communication across every office. That rhythm has turned into culture, alignment, and stronger trust at Fastnet.”

Nils Mark, VP of Operations

The Benefits:

  • 58% increase in newsletter engagement, driven by screen-based previews

  • 3x rise in DEI and wellness program participation

  • 61% improvement in policy awareness, verified by internal polls
  • 12-point boost in employee NPS, with “communication” as a top driver

 

About Fastnet Consulting Group

At Fastnet Consulting Group, clarity has always been the currency.

 

Whether guiding Fortune 500 clients through digital transformation or helping public-sector teams streamline infrastructure, Fastnet’s consultants are trained to cut through complexity. But while they delivered clean solutions externally, internal communication was becoming anything but clear.

 

Missed announcements. Mismatched priorities. A creeping disconnect between teams that once moved in lockstep.

 

And for a firm that prided itself on precision, that was a signal they couldn’t ignore.

 

That’s when Fastnet found AIScreen.

The Silent Friction Behind the Screens

Fastnet had grown quickly. With new practice areas, expanding client regions, and hybrid work becoming the norm, the firm’s internal tools couldn’t keep up. Email open rates were dropping. Slack channels became noise. And company updates felt like whispers lost in a storm.

 

“It wasn’t that people didn’t care,” said Meghan Liu, Head of People & Culture.
“It’s that they didn’t know what to care about. There was too much input, and no signal.”

 

Leaders launched key initiatives, mental health programs, DEI workshops, even new PTO policies, that many employees didn’t learn about until weeks later. Internal surveys reflected growing frustration: “We hear about things too late.”

 

For a consultancy that helped clients align teams for a living, the irony was loud.

The Moment of Realization

The shift began with a hallway conversation.

 

Jim Trump, Senior Delivery Manager, casually mentioned that a client in retail had rolled out AIScreen to boost frontline engagement.

 

“They just started putting key updates on lobby screens. Now everyone actually sees what’s going on.”

 

That triggered a lightbulb moment.

 

If screens worked for high-traffic retail, could they work for hybrid consulting?

 

The leadership team booked a demo that same week.

 

“We didn’t want to introduce another app or add more emails,” said Nina Mark, VP of Operations.


“We wanted to reduce friction. AIScreen offered simplicity that scaled.”

From Static Boards to Live Dialogue

Fastnet began small. Screens were installed in five offices, lounges, collaboration spaces, elevator lobbies.

 

The first wave of content was simple:

 

  • Project wins

  • Employee milestones

  • Wellness initiatives

  • Internal mobility openings

But the results were immediate.

 

“It was the first time people from Data Strategy knew what the Cybersecurity team was celebrating,” said Luis Mendoza, Office Manager.


“There was a buzz again.”

 

Soon, screens began rotating:

 

  • Videos from the CEO

  • Leadership Q&As

  • DEI spotlights

  • Curated insights from internal newsletters

  • Team introductions for new hires

  • Monthly employee recognition using AIScreen’s template library

Each playlist was tailored to the location and time zone, making every screen relevant, timely, and human.

Engagement That Finally Felt Human

As more departments leaned in, communication stopped being top-down and started becoming team-owned.

  • Project managers shared shoutouts.

  • HR used work anniversary templates and celebrated birthdays with visuals that felt personal.

  • The finance team used AIScreen to visually break down bonus structure changes, instead of relying on dense PDFs.

  • Notices were pushed instantly across offices to inform teams of travel advisories, event reminders, or urgent updates.

  • Admin teams used building directory screens to help onboard new team members and guests.

Meanwhile, integrations with Canva allowed teams to design professional content with no design experience.


Content managers synced Google Sheets to display dynamic schedules, KPIs, and policy deadlines in real time.


Google Calendar integration ensured that every screen reflected upcoming events, company holidays, and training sessions.

 

“We stopped trying to push communication,” said Meghan Liu.


“We started creating moments that people naturally looked for.”

 

“AIScreen has transformed how we manage internal communications across our global offices. The platform’s ease of use, real-time updates, and automation capabilities have streamlined our processes, improved transparency, and strengthened employee engagement. It’s an essential tool for keeping our teams informed and aligned.”

CEO Of Fastnet Consulting Group

Fastnet Consulting Group

Numbers That Tell the Story

By the end of Q2, the impact was undeniable:

  • Fastnet Consulting Group
    58%
    Newsletter engagement increased by 58%, driven by screen previews
  • Fastnet Consulting Group
    3x
    Participation in wellness and DEI programs tripled
  • Fastnet Consulting Group
    61%
    Awareness of policy changes improved by 61%, based on internal polls
  • Fastnet Consulting Group
    12%
    Employee NPS rose by 12 points, with “communication” highlighted as a key driver
  • Fastnet Consulting Group
    30%
    Improved visibility of HR updates and leadership messages enhanced company-wide alignment and communication.

Building a Culture of Shared Visibility

Today, Fastnet’s AIScreen network spans all 12 offices. Remote staff also receive communication via desktop-connected digital signage and internal hubs.

From onboarding timelines and leadership town hall recaps to Friday trivia and peer nominations, the content is dynamic and evolving.

 

“It gave us more than visibility,” said Nina Mark.


“It gave us rhythm. And rhythm builds culture.”

From Disconnected to Aligned

Fastnet didn’t need more tools. It needed clarity.

 

AIScreen provided a single, visual communication system, reliable, engaging, and trusted by all 600+ employees.

 

“We used to ask, ‘How do we get people to listen?’” said Bella Tonny, Director of Internal Strategy.


“Now we ask, ‘What do we want to show them next?’”

 

And in a company built on consulting others toward alignment, AIScreen helped Fastnet rediscover its own.

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