This article explains the hardware needed for Fire OS, which devices are supported, and how to fix common AIScreen problems.
Please Note:
Amazon has launched a new device called the Amazon Signage Stick, explicitly designed for digital signage. We strongly recommend using this device instead of consumer-grade Fire OS devices. It avoids common issues like the Fire OS home screen unexpectedly showing up, making it a better option for signage needs.
Amazon Fire TV devices are affordable, easy to set up, and user-friendly. These include Fire TV Sticks, Fire tablets, and TVs that run the Fire OS operating system.
Minimum Requirements
Amazon’s Fire TV devices, Fire tablets, and smart TVs with Fire TV built-in all use Amazon’s Fire OS, which is based on Android.
Instead of setting general minimum requirements, we provide a clear list of devices we have tested and recommend. Below, you’ll find which devices are supported and which are not.
Hardware list
Fire TV Consumer Media Players
Supported but not recommended for new purchases
– Amazon Fire TV Stick (3rd gen, 2020) – Available and supported, but not recommended for new purchases
– Amazon Fire TV Stick Lite (1st gen, 2020) – Available and supported, but not recommended for new purchases (more powerful options available)
– Amazon Fire TV Cube (2nd gen, 2019) – Discontinued but supported
– Amazon Fire TV Stick 4K (1st gen, 2018) – Discontinued but supported
– Amazon Fire TV Cube (1st gen, 2018) – Discontinued but supported
Not supported
– Amazon Fire TV Stick 4K Max (2nd gen, 2023) – Available but not supported
– Amazon Fire TV Stick 4K (2nd gen, 2023) – Available but not supported
– Amazon Fire TV (3rd gen, 2017) – Discontinued and not supported
– Amazon Fire TV Stick Basic Edition (1st gen, 2017) – Discontinued and not supported
– Amazon Fire TV Stick (2nd gen, 2016) – Discontinued and not supported
– Amazon Fire TV (2nd gen, 2015) – Discontinued and not supported
– Amazon Fire TV Stick (1st gen, 2014) – Discontinued and not supported
– Amazon Fire TV (1st gen, 2014) – Discontinued and not supported
Fire Tablet Consumer Tablets
Supported and recommended for new purchases
– Amazon Fire Max 11 (13th gen, 2023) – Available, supported and recommended for new purchases – Buy: US, UK
– Amazon Fire HD 10 (13th gen, 2023) – Available, supported and recommended for new purchases – Buy: US, UK
– Amazon Fire HD 8 (12th gen, 2022) – Available, supported and recommended for new purchases – Buy: US, UK
Supported but not recommended for new purchases
– Amazon Fire 7 (12th gen, 2022) – Available and supported, but not recommended for new purchases (larger options available)
– Amazon Fire HD 10 (11th gen, 2021) – Available and supported, but not recommended for new purchases (newer model available)
– Amazon Fire HD 8 (10th gen, 2020) – Discontinued but supported
– Amazon Fire 7 (9th gen, 2019) – Discontinued but supported
– Amazon Fire HD 8 (8th gen, 2018) – Discontinued but supported
Not supported
– Amazon Fire HD 10 (7th gen, 2017) – Discontinued and not supported
– Amazon Fire HD 8 (7th gen, 2017) – Discontinued and not supported
– Amazon Fire 7 (7th gen, 2017) – Discontinued and not supported
– Amazon Fire HD 8 (6th gen, 2016) – Discontinued and not supported
– Amazon Fire HD 10 (5th gen, 2015) – Discontinued and not supported
– Amazon Fire HD 8 (5th gen, 2015) – Discontinued and not supported
– Amazon Fire (5th gen, 2015) – Discontinued and not supported
– Amazon Fire HDX 8.9 (4th gen, 2014) – Discontinued and not supported
– Amazon Fire HD 7 (4th gen, 2014) – Discontinued and not supported
– Amazon Fire HD 6 (4th gen, 2014) – Discontinued and not supported
– Amazon Kindle Fire HDX 8.9 (3rd gen, 2013) – Discontinued and not supported
– Amazon Kindle Fire HD 7 (3rd gen, 2013) – Discontinued and not supported
– Amazon Kindle Fire HDX 7 (3rd gen, 2013) – Discontinued and not supported
– Amazon Kindle Fire HD 8.9 (2nd gen, 2012) – Discontinued and not supported
– Amazon Kindle Fire HD (2nd gen, 2012) – Discontinued and not supported
– Amazon Kindle Fire (2nd gen, 2012) – Discontinued and not supported
– Amazon Kindle Fire (1st gen, 2011) – Discontinued and not supported
Amazon Fire TV Consumer TVs / Consumer TVs with Fire TV Built-in
Supported and recommended new purchases
– Amazon Fire TV Omni QLED Series TVs (2022/2023) – Available, supported and recommended for new purchases – Buy: US 43″, 50″, 55″, 65″, 75″ and UK 43″, 50″, 55″, 65″
– Amazon Fire TV Omni Series TVs (2021) – Available, supported and recommended for new purchases – Buy: US 43″, 50″, 55″, 65″, 75″
– Amazon Fire TV 4-Series TVs (2021) – Available, supported and recommended for new purchases – Buy: US 43″, 50″, 55″ and UK 43″, 50″, 55″
– Amazon Fire TV 2-Series TVs (2022/2023) – Available, supported and recommended for new purchases – Buy: US 32″, 40″ and UK 32″, 40″
Supported but not recommended for new purchases
– Toshiba 4K UHD – Fire TV (2021) – Discontinued but supported
– Toshiba 4K UHD – Fire TV (2020) – Discontinued but supported
– Insignia 4K UHD – Fire TV (2020) – Discontinued but supported
– Toshiba 4K – Fire TV (2018-2019) – Discontinued but supported
– Toshiba HD – Fire TV (2018-2020) – Discontinued but supported
– Insignia 4K – Fire TV (2018) – Discontinued but supported
– Insignia HD – Fire TV (2018-2020) – Discontinued but supported
Not supported
– Element 4K – Fire TV (2017) – Discontinued and not supported
If you have any questions, please contact our support team at support@aiscreen.com.
