1. Clear the AIScreen Player Cache
- Press the three-dot button on the manager.aiscreen.io screen.
- In the menu that appears, select Clear Cache.

- Click the Clear Cache button.
Use the Correct Power Adapter
- Use the original power adapter. If you’re already using it, check if it’s faulty.
Check for Updates
Make sure the device is running the latest version of Fire OS.
- Go to the “My Fire TV” section in the settings tab.
- Click on “About.”
- Select the last option, “Check for Updates.”
Restart the Device
- Turn off the device, wait a few minutes, and then turn it back on.
Prevent Overheating
- Make sure the device has good airflow to avoid overheating.
Check the Internet Connection
- Ensure the device has a stable and strong internet connection.
Reinstall the AIScreen App
- Delete the AIScreen app and download it again from the Amazon App Store.
Free Up Storage Space
- Remove unnecessary apps to create more storage space.
Factory Reset
- Reset the device to its original settings and reinstall the AIScreen app from the Amazon App Store.